F.A.Q.

Account

Can I change my username?

‘Your username is for life!’ Unfortunately we are unable to change the username on your account.

Please note that creating additional accounts is in breach of our site Terms & Conditions and may prevent authorisation of any deposits and/or withdrawals.

Can I remove my card details?
Can I change my password?
Can I change my personal details?
I think somebody has accessed my account
How do I close my account?
How do I reopen my account?
Why is my account suspended?
Changing or Adding Bank Details
I can’t log in